Welcome to the Nirvana website and web application located at http://nirvanahq.com (the “Website”, which includes all subdomains, eg. http://app.nirvanahq.com). We hope you enjoy your visit and use of the app.
Nirvana is owned and operated by Nirvanahq, Inc (“Nirvana”).
Your privacy is very important to us and we want you to know everything we do and don’t do with the information you provide. Our guiding principle is that any information we collect from you will be treated with the utmost care and respect, and every effort will be made to ensure the information is kept private.
The Policy was last updated on July 26, 2012. Nirvana reserves the right, at any time and without prior notice, to modify the Policy. Any changes to the Policy can be found at this URL.
No collection of personal information
Nirvana does not gather any of your personal information while you are surfing this Website if you are not logged in to the application, unless you willingly subscribe to a specific service, such as the application itself, and are asked to provide such information. Where you have provided such information, it will only be used for the stated purpose.
Security of information
We use only industry best practices in keeping any data collected secure. This includes SSL (Secure Socket Layer) for the application and all payment processing pages.
Limited gathering of information for statistical purposes
Nirvana automatically collects certain information using a third-party analytics program to help us understand how our users use the Website, but none of this information identifies you personally. For example, each time you visit the site we automatically collect your IP address, browser and computer type, access times, the web page from which you came, and the web page(s) you access. We use this information only to better understand your needs and the needs of Website users in the aggregate, and to be able to trace fraudulent activities if necessary. Nirvana also makes use of information gathered for statistical purposes to keep track of the number of visits to the Website and which pages on the Website with a view to introducing improvements.
Non-disclosure of personal information
Except as provided in the next paragraphs, Nirvana does not divulge any personal information gathered on the Website to third parties. Moreover, Nirvana does not sell any information regarding its Website users or any information submitted through the application. Only the employees, representatives, subcontractors, or officers of Nirvana are responsible for the management and development of the Website, and only these individuals have access to the information collected there. These employees, representatives, subcontractors, or officers all have been instructed to comply with the Policy.
Notwithstanding anything in the Policy to the contrary, we may share any information we have collected about you or that you have submitted: (1) in response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims or demands; (2) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person; (3) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Website infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure); (4) to a parent company, subsidiaries, joint ventures, or other companies under common control with Nirvana (in which case we will require such entities to honour this Policy); and (5) if Nirvana is acquired by or merged with another entity (in which case we will require such entity to assume our obligations under this Policy).
In addition, personal information regarding payments that is collected on the Website is securely transferred (via encrypted SSL) to a third party, Recurly (http://recurly.com), for payment processing, in order to successfully complete the payment transaction. No credit card information is stored on Nirvana servers. Furthermore, personal information may be transferred to a third party, Zendesk Support (http://zendesk.com) which provides our support / community functions, but only to the extent required for those functions to operate smoothly. When your data is transferred to these third parties, it is covered by their respective privacy policies, which we encourage you to visit.
Tracking Technology ("Cookies")
Nirvana may use tracking technology ("cookies") on the Website and by using the Website you agree to their use. Cookies are small text files placed on your hard drive when you visit a web site, in order to track use of the site and to improve the user experience by storing certain data on your computer. The Website may use “session cookies,” which improve your browsing experience by storing certain information from your current visit on your computer.
Risks associated with the Internet
Despite Nirvana's efforts to ensure third parties will not access or obtain your personal information through the Website, complete confidentiality and security cannot currently be guaranteed on the Internet. Communication via the Internet is subject to interception, loss, or alteration. You acknowledge and agree that Nirvana cannot be held responsible for damages resulting from the transmission of confidential information or personal information over the Internet and that such communications are at your own risk.
Limitation of Liability
Nirvana, and / or its respective officers, directors, owners, officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns, will not be held liable for any damages resulting from the misuse of any information collected through the Website by any third party, or any misuse of any information collected through the Website not in violation of the Policy.
By browsing or using the Website, you consent, without qualification, to the Policy.
If you have any questions about the Policy, please contact:
Nirvanahq Legal Services
372 rue Ste-Catherine O, Suite 123
Montreal QC H3B 1A2
© 2015 Nirvanahq, Inc.